You will play a critical role in translating client requirements into scalable operational and technology outcomes, ensuring implementations are delivered efficiently, on time and with an exceptional client experience.
This is a high-visibility role suited to someone who thrives in fast-paced environments, enjoys working across multiple stakeholders, and has strong experience in investment operations and middle office change.
Key responsibilities
- Lead business analysis across client onboarding and implementation programs
- Partner with clients to understand operating models, business objectives and onboarding requirements
- Analyse current and future state middle office processes, identifying improvement and optimisation opportunities
- Produce high-quality business requirements, process maps, operating model documentation and implementation artefacts
- Act as a key liaison between clients, internal delivery teams and third-party vendors
- Support governance, milestones, dependencies, risks, issues and change control processes
- Drive delivery outcomes across multiple workstreams, ensuring scope, timelines and quality expectations are met
- Contribute to continuous improvement initiatives to reduce onboarding timelines and enhance client experience
- Use tools such as Jira or similar for delivery tracking and reporting
- Proven experience as a Business Analyst within middle office, investment operations or funds management environments
- Strong exposure to client onboarding, implementation or large-scale transformation programs
- Solid understanding of investment management operations
- Experience working across front-to-back operating models is highly regarded
- Ability to translate business requirements into detailed functional and technical specifications
- Excellent stakeholder engagement skills, including working with senior client and internal stakeholders
- Confident operating in fast-moving delivery environments
- Strong documentation, communication and problem-solving skills